FAQ  

1.Why register?

By registering, you may follow your order online easily , also you can benefit from our incoordinate discount and you can search your order status easily with your member account!

2.Why does my order require voice verification ?

We like to take all possible steps to protect our clients' details as well as the integrity of Gold4mmo. By speaking with our client's on the phone, we do not only make the transaction fast, easy and safe, but also have a chance to strengthen our connection with our clients and answer any questions you might have.

3.Order Tracking

We have two ways for you to find your order status:
-.Login with your account using your email and password to check your order status.
-.Check your order status by connecting with us at any time.

4.How to find your order status and order ID?

-. Login with your account using your email and password to check your order status and order ID.
-. Check your order status and order ID by connecting with us at any time.

5.What kind of payment methods do you guys accept ?

We currently accept Paypal; money bookers and credit card.Payment with confirmed mailing address and optional verified buyer status will help to ensure that your order is processed faster.

6.How to pay with credit card if I do not have a Paypal account?

You can easily use your Visa, MasterCard, American Express, or other cards by
selecting "PayPal and Credit Card" as your payment method. You will be redirected to the PayPal checkout page, once there you may either login to your PayPal account if you have one or if you do not have a PayPal account simply click the button that says "If you do not currently have a PayPal account, Click Here". You will then be able to sign up a paypal account and enter your credit card information.

7.Do you accept payments from all the countries?

Sorry,at the moment we only accept payments and provide services for customers from European countries,the United States,Japan, New Zealand ,and Australia.If you are not currently at these countries,please provide a land line phone number of one of the above countries for our phone confirmation.Thanks for your understanding!

8.Are there discounts for larger orders?

Yes, we offer bulk discounts on a case by case basis. Please contact us via Live Help to discuss a bulk discount.

9.Why does your price change so frequently?

We raise and decrease our prices in accordance with market supply and demand. When supply is short and demand is high, prices will increase. When supply is plentiful but there is little demand, prices will decrease. This is the reason for changing prices and also why currency prices may vary from server to server on one game.

10.What security precautions are taken to protect my personal information?

My Site places very high value on the protection of our clients' personal information.We have various systems in place to screen each and every order for anything that might seem amiss, and since our operation runs 24/7 without closing, so too are we vigilant. Additionally, the information submitted will never be disclosed to any third party,and the method of transferring this data will occur either over our Verisign encrypted website or through a personal telephone call, E-Mail,Password.

12.Where to ask for Refund? How soon shall I get my money back?

Paid through PayPal: We refund your payment upon your request IN NO TIME. A PayPal refund is supposed to be instant and should hit your account balance in just a few minutes.

NOTE: Cancellation of refund is not a function available from our credit card payment
acceptance process. In other words, once a refund is initiated, it cannot be revoked.
 
   
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